Lenders should reward low-risk customers – Kenyan governor
Banks should praise those performing well regarding credit management
The Central Bank of Kenya governor wants lenders to tell consumers when their credit score is good, and reward their low-risk customers with better terms.
Speaking at the Third Regional Credit Information System conference, Patrick Njoroge emphasised lenders are quick to inform consumers when their credit profile is poor, but are “mute” when the score is good.
“Borrowers only know about the credit bureau when there is a problem. This needs to change,” he said, noting banks in Kenya had been
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