Fintech Benchmarks 2024 report – the promise and threat of AI

Data reveals how central banks are developing CBDC, tapping into AI tools and using cloud services

View a printable version of this report in PDF format

Financial technology continues to advance at pace. In the age of artificial intelligence, central banks are adopters as well as overseers of the new landscape. In the Fintech Benchmarks 2024, more than half (56.8%), say they use machine learning (ML) and artificial intelligence (AI) tools, up slightly from 51.4% last year. 

Monetary policy is one of the most consequential areas in which AI is being applied. An upper-middle income central bank

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