Central Banking

The future of online banking

ARTICLE - A letter published in the Financial Times London edition, 31 October, comments on a previous feature the paper reported on the outlook for online banking.

The original article is also included below.

Outlook for online banking not so bleak.

From Mr Mark Pavan

Sir, It was interesting to read James Mackintosh's article "How banks poured money down the internet drain" (October 24) about the apparent failure of online banking.

While it is true that the internet has become an additional rather

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