Searching for excellence in central bank communication

First-class performance requires first-class communicaiton

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One-quarter of a century ago, central bank communication mainly related to keeping information inside the institution – and preventing it from spreading outside. Now, a ballooning number of central bank press officers, web editors and social media consultants are trying to garner popular support for the policies their superiors have adopted.

Indeed, communication itself has become an integral part of the policies, with 'forward guidance' the most obvious example of using communication as a

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